Shopper
Assurance

The modern shopper expects on-demand, personalized tools and services, and shopping for a car is no different. Shopper Assurance is Hyundai's commitment to shorter transaction times, more transparency and improved customer satisfaction through consumer-focused online tools and services.

Transparent Pricing: Dealer provides their price up front and on the dealer websites.

Streamlined Purchase: Participating dealers will offer Hyundai Click to Buy certified digital retailing tools for you to fill out paperwork and get pre-qualified prior to ever stepping foot on the dealer lot. You’ll also be able to get your trade-in estimate online so you’re well-informed.

Flexible Test Drive: Convenient ways to schedule a test drive either at a desired location or at the dealership, all booked from the ease of the Hyundai Drive mobile app or on the dealer's website.

3 Day Worry-Free Exchange: If you are not happy with your purchase, you can return it within 3 days and exchange it for another new Hyundai.

Shopper Assurance is only available at participating dealers. Current participating dealers are listed on this site: (HyundaiUSA.com/shopperassurance)

The dealer's price is displayed on the dealer's website as you browse the vehicle inventory.

Hyundai Click to Buy, available on participating Hyundai dealership sites, makes it easier to purchase a Hyundai vehicle online. From applying for a loan to working out financing options, payments, and trade-in appraisal.

Secure credit application, accurate payment calculation details, and trade-in evaluation.

Depending on the dealer site, trade-in value is estimated using Kelley Blue Book^®, Black Book^® or Edmunds data.

Hyundai Motor Finance will be used as the primary lender for new vehicles. There are over 2,000 additional lenders that are eligible to fund sales through this program. Financing available for well-qualified buyers. See participating Hyundai dealers for details.

Through the Hyundai Drive Program, shoppers have the option of requesting a test drive at the location of their choice using the available mobile app, or the dealer websites.

The 3 Day Worry-Free Exchange provides customers peace of mind on their purchase. We're so confident buyers will love their new Hyundai, that we're offering to exchange it for another new Hyundai if they are not satisfied with their purchase as long as they meet our exchange policy conditions

A vehicle is not eligible for an exchange if the vehicle is returned more than 3 days after the date of purchase, is driven over 300 miles from the purchase/lease date odometer or is damaged while the vehicle is in the customer's possession.